Shipping & Returns
- Flat Rate Shipping Charge of $10.00 per order shipped via UPS Ground. New UPS regulations have required an Adult Signature at time of delivery to release the package.
- Alaska & Hawaii shipping is available via USPS Priority Mail with an adjusted rate based on your zipcode and weight. This will be viewable during the checkout process.
- All UPS Shipments will be issued a tracking via your email
- Returns are accepted on unopened product. If the return is due to our error, we will pay the postage and correct the problem. If you wish to return an unopened product not caused by our error, you must pay the postage and we will credit you back minus a 10% restocking fee.
- Any order returned to us due to undeliverable address, refusal or request for cancellation will receive a refund less any shipping charges incurred once the items are returned.
- Customer assumes all liability for any applicable state tobacco taxes as a result of purchasing through our website. Please contact your state revenue agencies if you have any state specific tax questions. National Cigar pays all applicable Federal taxes.
- Lawful purchases of tobacco and accessories may be made only by customers 21 years of age or older.